[Resolved]  HDFC Bank — credit card settlement (debit card account put on hold)

Address: Bangalore, Karnataka, 580064
Website: www.hdfc.com

Debit card account put on hold 4th oct 2017

Client number :[protected] /[protected]

As per settlement i have done my payment but extended two month due to personnel problem (Medical issue). Regrading this i was intimated to bank same day by email.

As per settlement payable amount is rs.38600/-but i was paid rs.39500/- (Payment done as per settlement). Closed.

Now bank is demanding to pay rs.53000/- outstanding because of settlement invalid because of late payment.

Due to this my debit card account is put on hold rs.51000/-

Need your help to resolve this and release the fund.

Note:from fast three days i am visiting hdfc bank (Collection dept)
No response from their end. Finally we got branch manager no:[protected]. But no use he is not lifting the phone / not reachable.

As per discussion with bank executives bank is cheated me. (Executive said, if no amount in account, we can offer one more settlement / percentage to close the account.

In my case required amount already in hold bank will not providing any settlement /percentage to close the account.

Kindly need your help to resolve this issue.

I am expecting positive result on this.

Regards,
Hanumanth. G
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Nov 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Oct 14, 2017
Updated by hanumanth.G
Dear Sir,

Still now not received any updates from Bank Side.
Kindly need your help on this.

My family is fully struggling, Kindly need support on this.

Regards,
Hanumanth.G
Oct 14, 2017
Updated by hanumanth.G
Dear Sir,

Still now not release the FUND I am unable to HDFC loan, Kids School Fees, House Rent and Ration Bills.

The bank is playing with customer life .Kindly need your help release the fund.

BR/Hanumanth.G
 
1 Comment

Comments

I noticed today Bank procedure is not same for Every one.This will be keep on changing person to person.

Who is not doing the payment correctly / Maintaining zero Balance in account bank will provide another chance to close the payment.

In my case No another settlement as said bank executives.

Actually I was saved the Money for Pay the school fees my kids and Pay the HDFC personel loan .All saving amount blocked any prior information from bank.

Due to this I was stopped my journey (native Place) because of negative account balance.

Still now i have not paid House rent / Ration Bill /Kids School fees.

Really i am in problem, I don't know how to come out with this situation, Kindly need help to close this.

Your Sincerely


Hanumanth.G

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