[Resolved] HDFC Bank Credit Card Settlement — hdfc credit card settlement no.[protected]

chiranjibi patra

Sep 17, 2020

Address: HDFC bank Ltd.

Sir,
With reference to above settlement for hdfc credit card no.4014 xxxx xxxx 9632 due has been settled with hdfc bank dated 26.02.2020. Accordingly payment has been made of rs. 10500 till march, 20 and then after covid-19 situation came and lock down started, so due to covid-19 lockdown i am unable to pay any amount and after lock down, presently wanted to pay remaining settlement amount but concerns officers said no earlier settlement clause will be applicable because no payment being maid during lock down situation.

My request is that considering covid -19 situation, allow me to pay remaining settlement amount for closing the issue at earliest.

+1 photos

Was this information helpful?

No (0)

Yes (4)

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt manager at[protected]/5230702. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Nadia
HDFC Bank Customer Assistance