[Resolved] HDFC Bank — Credit card settlement issue

arul raj1980

from Delhi, Delhi

Jun 6, 2017

Address: 600064

Sir i have credit card in hdfc bank, last 6 months i don't have job right now, so that i have plan settlement my credit card, last 3months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call. So please to understand my issues and close my card with lowest settlement amount.

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Jul 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Comments

Kabyashree

from Kolkata, West Bengal

Jun 6, 2017

I have not got a refund of rs. 6, 520 from Amazon.in which had been processed on 31st March against the order no.[protected]usha bandhan hand sewing machine). I have contacted customer services a no. Of times, but have not got any support . I also contacted the Amazon customer services, they keep saying to contact the concerned bank . Plz help

kshemal

from Bengaluru, Karnataka

Jan 17, 2018

Its been 6 months since this farcas is going on. I have lost my job, i am trying to end my loans and credit card dues. HDFC Cards gave me some 53k as final settlement. There was no way i had that kind of money. Then to name Mr Manjunath, Ms. Lakshmi, Ms Rose Mary, Mr Venkat, Ms. Usha - all claiming to be from HDFC or on behalf of HDFC Credit cards. From the last 3 months from 1st of the month to the 18th or 20th when I call for the settlement, they do not answer...then proverbially when their incentives are due I will receive a barrage of calls saying my CIBIL score is impacted, agents will be sent to recover, court case will be filed, etc etc
Infact Ms Mary had the cheek to seek a free consultation from my Dentist wife for herself and inspite of 71 messages to her number that she shared, we requested for a call to no avail. We have paid 4000 in November and she said and so did Mr Manju that a resettlement letter will be sent...nothing has come.
I am saying tthis for the last time - I can only pay 35000/- rupees and for this I have to come from a different city to Bangalore ...
Please let me know if this can be at all resolved ...my number is [protected]...

Das dipak

from Mumbai, Maharashtra

Jul 7, 2019

Sir I have credit card of HDFC since 5 years.I am unable to pay minimum amount since few months. I get multiple calls regarding it.I asked them for settlement but they always ignore it.please settle my card with lowest amount.I also have account in same bank which they have blocked due to payment please reactivate the account.

garv780

from Noida, Uttar Pradesh

Oct 30, 2019

Sir I have credit card of HDFC since 3 years.I am unable to pay minimum amount since few months. I asked the HDFC CARD department for settlement but they always ignore it.please settle my card with lowest amount.As soon as possible.

Please do the needful.

Regards-
Gaurav Dixit
[protected]

Parshuram durgadi

Jan 24, 2020

Its been 6 months since this farcas is going on. I have lost my business i am trying to end my credit card dues. HDFC Cards gave me some 25k as final settlement. There was no way i had that kind of money. Then to name Mr MD [protected], Ms. Sunita, Mr Ganesh Nikam [protected], all claiming to be from HDFC or on behalf of HDFC Credit cards. From the last 3 months from 1st of the month to the 18th or 20th when I call for the settlement, they do not answer...then proverbially when their incentives are due I will receive a barrage of calls saying my CIBIL score is impacted, agents will be sent to recover, court case will be filed, etc etc
I am saying tthis for the last time - I can only pay 25000/- rupees and for this I have to come from a different city to Bangalore ...
Please let me know if this can be at all resolved ...my number is [[protected]] [protected]@gmail.com