[Resolved] HDFC Bank — credit card status disapproved

Sabir hussain ansari

from Mumbai, Maharashtra

Jul 19, 2017

Address: 410209

When i applied to online. I receive a call from hdfc credit card services they are told to submit documents to our agent after that agent came to my office and collected all of my documents and signatures then all the procedure of credit card application is completed. Verification completed and waiting for the card. I got to see a disapproved status from their site.
My cibil score 844.

Things i am annoyed with...

1. The reason for disapproval is not at all given.. (Wondering why did they disapprove)

I would like to know the reason as soon as possible..
My refrence num is metioned below
[protected]w1
Name sabir hussain ansari
Mobile no [protected]

Thank you

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Aug 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

-Anay
HDFC Bank Assistance

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Comments

Mani Dev

from Perambalur, Tamil Nadu

Jul 19, 2017

Hi.. I am struggling to pay the credit card bill through online either in mobile app / using system.. I contacted your customer support several times.. But none of them replied properly and also fed up mailing to support team... So kindly resolve this issue asap..