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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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18412
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
This is with regard to your recent post dated[protected] regarding your HDFC Bank credit card application with reference number [protected]S2.We note from your e-mail that you wish to know the status of your credit card application. We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We are pleased to inform you that your credit card application has been
approved and a EMV Platinum Edge credit card ending with 4124 will be dispatched to your registered mailing address through courier. You should be in receipt of the same shortly.Upon receipt of your credit card, we request you to commence usage on the same and provide us with more opportunity to serve you.Your query has been registered under reference number [protected]-TTU[protected] . For any further clarifications, you may write in to us at [protected]@hdfcbank.com and we shall be glad to assist you.
Anay
HDFC Bank Customer Assistance