[Resolved] HDFC Bank — credit card transaction dispute

[Resolved] HDFC Bank — credit card transaction dispute

S Soham Modhe from Pune, Maharashtra Nov 2, 2017

Investigation is over. I got a mail stating you guys will refund the amount back. Your phone banking officers tell me they refunded some amt back 2 days ago but i cant find it in my account statement. I nid to know how much more time u guys gonna take n now. I cant get in touch with any customer care executive they are always busy n u say 24hrs helpline but all. Bz for 24 hrs thats great Was this information helpful? No (0) Yes (0)
Dec 4, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Nov 02, 2017 Updated by Soham Modhe 3 months are done of your investigation still not refunding Verified Support Nov 02, 2017 HDFC Bank Customer Care's response "Dear Customer, I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance"
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