HDFC Bank Credit Card — unauthorised deduction from my credit card

Hello Hdfc (Credit card team)

This is regarding to the request for the cancellation & refund the amount of INR 1299/- towards One Assist MFee debited on 11/Sep/2017.

I was not aware about that. I have called HDFC customer care and One Assist team, rather then solving my issue, they are just rounding conversation.

firstly Hdfc activated plan without my concern. now they are charging 418 + Gst changes for every month for One assist plan.

I am not at all going to pay this amount, please take back changes (One assist + Gst amt ) charges. else i ll deactivate my credit card.

Bad response for customer care executives. Not at all helpful.

Please teach your sales executive who sales credit card for fake Promises. and activation of any plan without account holder's concern.

kindly resolve the issue and send me revised Statement (ELSE I WONT PAY BILL) and never repeat it again without my consent.

Name : Falguni M Panchal.
emailid : [protected]@gmail.com