[Resolved] HDFC Bank — Credit card used for online transaction without my permission

amitalewa

from Delhi, Delhi

Jun 2, 2017

Address: New Delhi, Delhi, 110060

Hi.. I was working in my office during the day, suddenly i got a text from hdfc bank my credit card used for rs. 2971.73. Then i called to bank to check who used this card even card is in my pocket. They asked me to block the card and arrange a fir copy but police did not register my complain and asked to me where is the card used. How may i know where the card is used and how can i know this. Bank provide me referene no that is

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Jul 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

May 24, 2018

Updated by amitalewa my contact no is [protected] /[protected]..I cant share complete card no...so sharing only last 4 digit which is 3188.