[Resolved]  HDFC Bank — credit card validity 2013

Address: 560076
Website: www.hdfcbank.com

Hi all, i had a hdfc salary account from[protected] in madhapur hyd however in 2012 i moved to bangalore for studies. I had approaced the bank and asked them what needs to done and they had informed me to nothing. I also had 10, 000 rs in my fixed deposit.in 2015 i went back to hdfc thinking i can use the money i had put in fixed deposit only to realise all the money in my fixed deposit has been taken by the bank stating that i had kept the minimum balance. Now in 2017 when i tried applying a loan i realized my cibil score is low, and i had never used my credit card and had completely forgotten abt it since it was valid only till 2013 and now i am not getting any help in closing the account, i am even willing to pay the outstanding amount of 2000rs to close the account even though i need not since i never used it and the validity is only till 2013, but none of them at the bank know what to do. Such losers for 2000 rs my loan itself is not processed. Private banks are big cheaters.
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Jan 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Dec 05, 2017
Updated by supriyasukumar
shared the details
Dec 06, 2017
Updated by supriyasukumar
no action yet?
Verified Support
Dec 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
 
1 Comment

Comments

Dear Team,

There has been no one acting on this request, you are simply sending the whole thing in loops?

Regrads,
Supriya

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