[Resolved]  HDFC Bank — credit card was not given but bill is generated

Address: 560037

Hi,
I have created a salary account in hdfc. One day i got a call for confirming details for credit card application, i cleared told them i don't require credit card. After that i got a mail saying that your credit application is rejected since it does not meet the criteria. After this when i checked my net banking credit card is reflected and annual membership bill has been generated, without knowing the card number how can i fill the credit card closure form. Though i have called the customer care them will not response properly. Please someone guide with this issue. Please find the mail screen shot.
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Jun 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Card application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay
HDFC Bank Customer assistance
 
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