[Resolved] HDFC Bank — credit card:- your request cannot be processed temporarily. we regret the inconvenience caused

[Resolved] HDFC Bank — credit card:- your request cannot be processed temporarily. we regret the inconvenience caused

S Subhamay Baidya Jun 11, 2020

Hello when i'm trying to login to my credit card portal it's saying the following:- your request cannot be processed temporarily. We regret the inconvenience caused. Actually my card lost a year back and i hotlisted it, due to i had outstanding so i couldn't get the card delivered to my home address. Now i've cleared all the due payments still can't access online portal nor i can get in touch with the contacts number give by bank. Can you please look into this as soon as possible. My email id is [protected]@gmail.com. Please contact me or my phone number is [protected] or [protected] +1 photos Was this information helpful? No (2) Yes (9)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 12, 2020 HDFC Bank Customer Care's response Dear Customer, We request you to retry logging in with your Netbanking account, in the event if you are unable to login, we request you to share the step by step error screenshot and write to us at https://bit.ly/3hktbe6 for further assistance in this regard. -Nadia HDFC Bank Customer Assistance Jun 12, 2020 Updated by Subhamay Baidya It's still showing that- YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED. Nor I've received last month's statement. I also want to update the delivery address and want the new card to get delivered at my permanent address. Please do the needful. Verified Support Jul 26, 2020 HDFC Bank Customer Care's response Dear Customer, Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Nadia HDFC Bank Customer Assistance
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Subhamay Baidya

Jun 11, 2020

Didn't receive last month's statement where I made 53537 rupees of payment nor I can check the statement of their website. May I know the reason of behaving like these? When they approach to you to sell their products like credit cards they pretend to be so respectful & polite but if you miss a month's payment due to any financial crisis or situations like that they becomes your nightmare. Yeah it's true even they threat that they'll send people to your house to collect whatever resources you have against their payment. So terrible experience by the way.