[Resolved]  HDFC Bank — credit cards

To santosh sinha, (Or anyone who can help with this)

Dear sir,

I have tried all possible ways to connect via phone but none of your numbers dial. I live in the uk and after waiting for 14 minutes on your customer care they disconnected. More than pissed i feel bad i choose to bank with you.

My wife was distributed a card for free, we used it regularly and paid bills. Last month or maybe 40 days ago i paid 50000 as we recently shifted to uk i was busy with work so did not get the time to check my old emails. Surprisingly, i get calls from your bank and they harass my family and relatives in india. You hired some illiterate named shikha nagpal who said she is from rajouri garden wealth team. She called and shouted on my dad who is a 65 year old man and threatened him. Are you a bank or are you a gunda? This is ridiculous, we have so many accounts in hdfc from so many years with 2 nri accounts and 2 more nri accounts applied for me and my wife, i want to close them all and this diners card [protected], i was denied statement by her as i wanted full and final statement. I want to clear this card and be free as she said i have taken credit and ran from the country. Before anything i want an apology from her to my father who was in tears. He runs a 65 year old national level business and has never experienced this before in his life. I want her to apologize for the behavior and want to know the full and final bill of my card and also i want to close 8 accounts we all have. Please tell me the way to do this from uk.

Looking forward for a reply, i hope you do reply and solve this problem as i cant keep calling you guys again and again.

Please call me back or give me a direct number i can dial to reach you.

Thanks
Ishan chadha
+44 [protected]
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Sep 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your queries raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account. Kindly note the query reference number for this correspondence is [protected].

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

Dear hdfc bank
Today I will hdfc bank East Patel Nagar branch submit to cash .but branch denie for cash deposit . I apply for pan card update and address change.i submit all documents pan card and Aadhar card but bank not update my pan and not change my address.employ and bank manager not support .your employe busy in whatsup chatting.your employer suggest me pls closed a/c .
Pls help me other wise I closed a/c .
My customer ID 53074623

Regards
Kamlesh Patel
Mob [protected]

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