HDFC Bank Credit Cards — hdfc bank hdfc credit card dispute transaction

rohitashpahuja

from Noida, Uttar Pradesh

Nov 16, 2017

Address: New Delhi, Delhi, 122001

Website: hdfcbank.com

Dear hdfc card dispute team,

Yesterday night 1 fraud transaction have been done from my credit card. After this fraud transaction, i got a call from hdfc care and he cross verified this fraud transaction and blocked my card for security reasons.
That time i was not using the credit card anywhere and it was with me. How is this possible??
This fraud transaction has been happened second time? The earlier fraud transaction was done at netflix on 3rd sept. Now on yesterday 15th nov, 2017 the second fraud transaction was done at microsoft.
Both these transactions have been done online in other countries that too in midnight.
Kindly resolve this issue and refund my both transactions amount.

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Comments

rismis12345

from Chirala, Andhra Pradesh

Nov 16, 2017

I have received the following massage please look into the matter I don't know what is this. "Deartomer Mandate reference no: HDFC[protected] issued to BANYANTREE SERVICES LIMITED with value Rs. 100000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch"