[Resolved] HDFC Bank — Credit card/wrongly charged on my hdfc credit card.

kk_chevuri

from Hyderabad, Telangana

May 30, 2017

Address: Bangalore, Karnataka, 560038

Website: www.hdfcbank.com

I was charged for voucher generation on my hdfc regalia card ending with 6144

I am using this feature from the last more than 2 years, never happened any charges.

HDFC suddenly charged fee for voucher generation with out intimating me before. I raised the concern with HDFC to roll back the charges, but they are responding irrelevantly and by passing the real issue "Charges with out intimating me before"

HDFC complaint number :[protected]

Regards
KiranKumar
[protected]

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Jul 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

HDFC Bank Customer Care's response Dear Customer,

We have once again received your email. Our team will review the case and respond to you in 2 working days.

-Bejoy
HDFC Bank Customer Assistance

-Bejoy
HDFC Bank Customer Assistance

Sep 28, 2017

Updated by kk_chevuri refunded by hdfc, but not refunded service tax on charges. This will be again take another 6 months discussion.