[Resolved] HDFC Bank — Credit settlement

AjitPandey

from Noida, Uttar Pradesh

Apr 18, 2017

Address: New Delhi, Delhi, 110022

I got a card way back in 2004 and I was missold by HDFC bank executive then by saying there is no annual fee, however to my horror I got first bill after 3 months which was having an expense of 900 and 1000 as card charges .
However, I refused to pay 1000 which was card charges and paid 900 which was my due and got it settled .
Just applied for a loan and to my horror they have put the status of loan as credit card written of and I am not able to take a loan .
Worst, they passed the status to CIBIL after 13 years .
This is absolutely ridiculous .
I have my salary account with HDFC and I want to snap all the ties with them right away if not entertained .

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May 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to please mail us your complete issue at [protected]@hdfcbank.com along with your card details and contact details with ref ID-TTU[protected] in the subject line. Will revert to you.

-Bejoy
HDFC Bank Customer Assistance