[Resolved]  HDFC Bank — credit shield policy cancel and refund of emi amount

Address: Mumbai City, Maharashtra, 400013

Website: www.hdfcbank.com

My name is kushal. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 878 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation after talking to customer care. They said policy amount of rs. 878 will be refunded but emi processing fee can only be refunded by "hdfc ergo".

So, i request hdfc ergo to please refund emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

Policy no. 52590587
Policy no. 52590588
Mobile no. [protected]