[Resolved]  HDFC Bank — current account opening -

Address: 607001
Website: www.hdfcbank.com

Team,

we are in the venture of opening a current account with hdfc at cuddalore branch.

ifsc code - hdfc0001060.

We have been following up with the manager - mr. Ganesh and his assistant mangai for last 2 weeks. Its been a very frustrating and annoying experience with them as they don't respond to any of our queries on time and neither gave any update on the current account opening.

we have had several other options with other banking services where they were ready to open on the same day with provided documents, but we preferred hdfc as i'm an existing nro account holder - things will be smoother.

But this experience which caused mental pressure and agony with the hdfc executive's conceit and negative impression has made us restless.

I would request to escalate this case and get a solution asap or we are planning to move to other banks who treat their customers like king/queen.

Sorry for using a pomposity mail but we are not happy with hdfc services at our branch (Cuddalore). I am sure if this is continuing you people are going to lose lot of customers!!

Regret and pardon the brevity.
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Nov 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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