HDFC Bank — Customer care intentionally disconnecting call several times

Address: Chennai, Tamil Nadu

Hi Sir,

I have raised a credit card dispute on 10th March on the fraudulent transactions happened on my credit card. I have submitted all necessary documents to them too. Unfortunately they billed all those to me. When I mail dispute they don't respond. They have kept auto pay activated on my saving account so that they can take out money from my savings account . They are deactivating the same. Customer care is intentionally disconnecting the call when a response is asked for. I tried calling so many times. They told the they have arranged a call back from dispute team. But no body called to clarify on the disputed bill. Everyone if call connects customer care tries to tell something and escape. Otherwise they will ask us to stay online & disconnect the call. This is such a worst customer service I have seen.

I have given numerous number of requests to them. Everybody should know their worst customer service.
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You can't escape from answering my queries. I can drag you till any level till you do justice to me. Don't just think about profits, think about customers too. It's my sincere advice. Already so many people started taking back the accounts in your bank from my community because of the injustice you are doing to me. This will expand if you can't change the way your customer service works.