HDFC Bank — Customer care number is disconnecting the call

HDFC Bank — Customer care number is disconnecting the call

A Arup Ghosh11 Jun 22, 2020

Hi, I have done a transaction on 12-jun-2020 in myntra.com, but the transaction was declined and a message was displayed in myntra site that in 2-3 days the amount will be refunded. Now it is almost 10 days over and i sent a mail in hdfc netbanking on 15-jun-2020 and sla for any issue is 3 days. Still bank have not reverted on my email. When i am tried calling hdfc customer care final moment when it about to connect a customer representative it is getting disconnecting. Why so much harassments to customer. Thanks Arup Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 22, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance Jun 23, 2020 Updated by Arup Ghosh11 Date Narration Cheque/Ref. No. Value Date Withdrawal 12 Jun[protected]CCAMYNTRACOM[protected] Jun 2020 1, 558.00
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