[Resolved]  HDFC Bank — customer service is very worst (credit card)

Address: Thiruvananthapuram, Kerala, 695581
Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

I called every month and asked can you convert my outstanding amount to emi, but they are telling no sir, you are not eligible for this service, call after 10th of month, again i called and asked the same thing again i got the same reply what is this, why are you killing, i used this card for past 2 years, unfortunately i am not able to pay the full amount, not my outstanding is 51k if you convert this amount to emi mean it will be very helpful to me to go smooth, not you are maximum earn money from me, i have only other option sell my gold and close my credit card account. Worst credit card service hdfc, axis bank is good my colleagues are enjoying by using axis credit card.

Chaaaaaaa out of control
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Nov 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, credit card details and customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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