[Resolved] HDFC Bank — .dc intl pos txn markup+st[protected]mir[protected] without notifying customer

Madhusudhan Stv

from Hyderabad, Andhra Pradesh

Oct 29, 2017

Address: Hyderabad, Andhra Pradesh, 500070

I need to know the reason for two debit transactions happened this month without my notice:

.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 270.11
DEBIT CARD PUR ADJ DT[protected] charged 37.33

Why HDFC bank doesn't inform its customers while anything is debited from his/her account?I have seen many such transactions before but I used to think they are ATM card maintenance charge or some account maintenance charges.But these debit transactions are happening twice a year or may be even more than that.

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Nov 30, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance