[Resolved] HDFC Bank — . dc intl pos txn markup+st[protected]

Ilyashaz

Nov 21, 2017

Address: Hyderabad, Andhra Pradesh

Why i have been charged again and again for no transaction? I haven’t done any transaction internationally but still hdfc bank charge me every time saying international transaction charges. Amount of rs 365.30 is deducted on my account

. Dc intl pos txn markup+st[protected]

Every time i have to escalate the issue, i am not in india not using my card also. Request to resolve the issue permanently.

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Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

The debit of Rs. 365.30 pertains to Cross Currency markup and conversion for international POS transaction done on July 27, 2017 at EMIRATES AIRLINE for Rs. 8, 852.40. Please visit the URL below to know the fees and charges applicable to your Debit Card: http://www.hdfcbank.com/assets/pdf/dc-fees.pdf

-Manoj
HDFC Bank Customer Assistance