[Resolved] HDFC Bank — Deactivate my account

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from Noida, Uttar Pradesh

Jun 2, 2017

Address: Gurgaon, Haryana, 122002

Website: hdfc bank

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card. I logged into my account for some reason on may 2017 and i see that i have rs -2782 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.

My accuont num-[protected]
Ifsc code:hdfc0000280

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Jul 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

HDFC Bank Customer Care's response Dear Customer,
We understand that our branch official has contacted you and explained you the reason for negative balance in your account. Further, you are requested to submit account closure application from the customer. Post receipt of the account closure form, we will waiver the pending charges and close the account. You may contact branch official Ms. Kruti Lakhlani on [protected] for further assistance

-Anay
HDFC Bank Assistance