HDFC Bank — deactivate one assist membership service

HDFC Bank — deactivate one assist membership service

G Gauri Pedgulkar from Mumbai, Maharashtra Apr 19, 2019

Hello there I am a hdfc bank credit card holder. The bank has sent sms for payment against charges of one assist service of rs. 2492/- my credit card number ending with 9507. I am not interested about this service and don't want this membership any more. So cancel the membership. Name: gauri pedgulkar Hdfc credit card no. [protected] Mobile no: [protected] Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 22, 2019

Dear Gauri,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist