HDFC Bank — deactivate one assist plan and refund the money deducted

Hi,

I have closed my debit card one year back and recently i tried to initate a request to apply for one by calling the customer service phone number. When i requested for debit card the customer service people forced me to apply for oneassist plan. Then only they can initiate my debit card request and now they deducted money in my credit card.

Could you please cancel the oneassist plan and refund. If the product/service is good, customer will choose. But indirectly or directly pls dont force the customers.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information