[Resolved] HDFC Bank — Debit card

umesh nagori

from Delhi, Delhi

Jun 23, 2017

Address: North Goa, Goa, 403515

Website: hdfcbank.com

I have salary account with hdfc bank calangute goa. Few day ago i was received a massage from hdfc bank that your card no xxxx was deactivated & i got a call from hdfc bank that you can collect a new card from hdfc branch.
I told them that i am not able to come & collect so please courier my card but they not send me the same.
After two three day i take a leave from my office & went to hdfc bank calangute branch. & i ask for my new card but the their executives told me that he dont have my card. I showed him the massage & online my bank account that my old card was deactivated & my new card no also. But he is saying he dont have.
Still i have not recived my card.

My name is umesh nagori my customer id is 54884719.

Request you to please help me because i donot have money

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Aug 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you have received the Debit Card and have used it for transactions. Incase of any issue, please write to [protected]@hdfcbank.com.

-Bejoy
HDFC Bank Customer Assistance