[Resolved] HDFC Bank — Debit card charged without my knowledge

shubham30597

Aug 7, 2020

Address: Ruby House, Mundhwa - Kharadi Rd, opposite Columbia Asia Hospital, Magarpatta, Wadgaon Sheri, Pune, Maharashtra 411014

I have an account in kharadi branch of pune, maharashtra. I was charged 767rs as annual debit card charges without my knowledge. I had no sms/email intimating me about the same. I was not told about these charges while opening of the account. I would like the money to be refunded back as it has been fraudulently debited from my account without my knowledge.

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Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue

Please feel free to write to us using URL https://bit.ly/2Lzhyn3 further assistance. Please mention reference number TT[protected] for us to promptly respond to you via email. -Nadia

-Nadia
HDFC Bank Customer Assistance