[Resolved]  HDFC Bank — Debit card dispute charges

Address: New Delhi, Delhi, 110075
Website: www.hdfcbank.com

Bank has charged thrice for 1 transaction, i have inquired from the merchant and he showed his settlement copy which has only 1 transaction which is valid and true.
Out of 3 transactions 2 should have been reversed, but i am being troubled from the bank just to receive my money, while it is bank's fault to reverse the amount and they are using vague reasons.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 05, 2017
Aditya14290's response
Maine apni credit card settlement k liye apply kiya tha tha. To apke employee n settlemnet ki skim batyi mne un skims ko ok.kr diya or unke khne se jo payment unhone kaha vo kr di. Unhine mujhe kaha ki apke pass within 10days m latter aa jyega but abhi tk koi latter ni aaya or na hi vi phone pic kr rhe hai. Iska solution kijiye
Jul 11, 2017
Updated by George Massey
complaint no. 1351987
Verified Support
Jul 12, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Jul 18, 2017
Updated by George Massey
Hi Team,
I have sent you the mail. Please check and revert.
 
4 Comments

Comments

Maine apni credit card settlement k liye apply kiya tha tha. To apke employee n settlemnet ki skim batyi mne un skims ko ok.kr diya or unke khne se jo payment unhone kaha vo kr di. Unhine mujhe kaha ki apke pass within 10days m latter aa jyega but abhi tk koi latter ni aaya or na hi vi phone pic kr rhe hai. Iska solution kijiye
I have received a call by a person claiming to be employee of HDFC asking for my bank details for GST purpose.please send advisory to customers to clear confusion and for security.
Do not inform me your charges Rs.862 for june end.
my cust id is :38447265. and i dont have telephone password. i dont complaint on phone banking. i call phone banking she had block my debit card but not take complaint. so pl return back my amount as soon as possible
I am constantly receiving phone call from this number [protected] for recovery loan of my friend for which i am not guarantee or any way responsible.
There language is also abusing

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information