[Resolved]  HDFC Bank — debit card freeze

Hi! My debit card has been freezed because of delayed credit card payment... The same has not been notified to me. Now that my account was credited it shows a ledger balance and available balance. However when i try and withdraw money from the availabe balance it says 'insufficient balance'. This is the second credit amount and its very concerning. Request you to unfreeze the amount asap.
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Apr 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We confirm that, we had already responded to your e-mail on December, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
 
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Comments

I missed my bike Loan payment on 4th March 2019 Then I have paid my Loan amount on 07th March 2019 but still Loan amount pending message is coming on my phone.
Kindly resolve
My Loan account number is
63131410

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