[Resolved] HDFC Bank — debit card not working

Vinay Parava

from Bengaluru, Karnataka

Aug 30, 2017

Address: 560001

Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/index.aspx

My debit card is not working in many hdfc atm centers and and all other bank atm centers.
I raised request last month but still not no resolution.
Every time i getting ridiculous response from hdfc team mate 'nethaji sabapathi'.
He always says "we have checked and inform you that your debit card is in active status. We request you to re-initiate the transaction again at the different atm" from past 30 days. I tried different atms still he is giving same response. I am hesitate with hdfc customer service.
Compliant number - hbl[protected]

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Oct 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

HDFC Bank Customer Care's response Dear Customer,

Our team has responded to your email on August 30, 2017 12:10 PM. Pls check your email inbox and revert to our email in case of any pending issue.

-Bejoy
HDFC Bank Customer Assistance