[Resolved] HDFC Bank — debit card online transaction

charanjit1985

from Dasuya, Punjab

Jul 30, 2017

Address: Hoshiarpur, Punjab, 144530

Hello,
I am charanjit kaur, a account holder of hdfc bank mahilpur, punjab account no. [protected]. Today, i have placed a order of rs.12650 on www.ebay.in. when, i made the payment for the first time the transaction got failed. Then, i again tried it and made it successful. But, after few minutes i received two messages consecutively, which showed the deduction of amount for 2 times, while the order is placed only once. Kindly proceed my case and refund my fund as soon as possible. I shall be very thankful to you for this.

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Sep 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

HDFC Bank Customer Care's response Dear Customer,

The account number provided by you is invalid. Please write to [protected]@hdfcbank.com and confirm the correct Account number, as well as details of the transaction.

-Anay
HDFC Bank Customer Assistance