[Resolved] HDFC Bank — debit card transaction dispute

priyanka_bansal

from Delhi, Delhi

Sep 8, 2017

Address: Bangalore, Karnataka

Website: www.hdfcbank.com

Hi,
I have raised a complaint on[protected] regarding my debit card transaction and visited the nearer branch of hdfc bank for the same (Inorbit mall), but didn't get a proper response till now. It's almost more than a month i am still calling the customer care daily regarding this, they have just one answer that they are looking into it. Such irresponsible and bad service was not expected from hdfc.

Customer id[protected]

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Oct 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have raised a chargeback vide ref # VPI093126 .We will credit you A/C by 18-Sep-17 (working day) as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT, provided we do not get a representment claim (that is proof of transaction) from the acquiring bank.

-Bejoy
HDFC Bank Customer Assistance