[Resolved] HDFC Bank — Debited 200 rps.

Sanjay Siwal

from Delhi, Delhi

Jun 4, 2017

Address: New Delhi, Delhi, 110005

Website: DMRC

While recharging at metro station first transaction was failed but debited 200rps from my credit card and slip was not generated. Same i asked from metro station personnel, they said you just check with your bank. I lodge a complaint but there is no response from your side.
Date[protected]
Place of incident - rajendra place metro station.
Time : around 3 pm

Name - sanjay siwal
Contact - [protected]

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Jul 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, credit card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Jun 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Shettysmanjunath Shettysmanjunath

from Bengaluru, Karnataka

Jun 5, 2017

Statement

Farhad0889

from Hyderabad, Telangana

Jun 5, 2017

I got a call from HDFC Bank for Credit Card benefit for the card I hold and the person told that i have some benefits which i can avail if i pay Rs.8250 . i said i dont want to then he said that please pay the amount as it will be added to your credit card statement and hung up. What is this policy?