[Resolved] HDFC Bank — debited 590 rs without transaction

Loganathan Bharathi Chellappan

from Chennai, Tamil Nadu

May 8, 2020

Address: no.202 1st cross street new gandhi nagar

Hi team,

I got debited 590 rs from bank side but there is no statement for debiting this amount. I don't know why they debited this amount. It not showing in the transaction itself.

I called the bank but no response.

Also raised many ticket still no response from them taking covid-19 as advantage in this situation

Bank name: hdfc bank
Customer no:50446255
Branch: sarjapur branch

Thanks
Loganathan c

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Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance