[Resolved] HDFC Bank — Debited surcharge on fuel because amount was below 400

nibha.sinha

from Bengaluru, Karnataka

Jun 18, 2017

Address: Bangalore, Karnataka, 560016

Hi,

I have hdfc platinum debit card which i am using for last 1 years and i found from january-2017 hdfc bank is charging surcharge on petrol which was not reverted back to my account. When i checked with hdfc bank person (Hdfc old madras road branch, bangalore) he mentioned for hdfc platinum card below 400 inr transaction on petrol pump they dont revert back the fuel surcharge.

Thanking you,

Nayan

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Jul 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, charges, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance