[Resolved] HDFC Bank — deducted 24,723 from my account for no valid reason

Dikshita Hazarika

from Bengaluru, Karnataka

Nov 22, 2017

Address: Bangalore, Karnataka, 560054

Website: www.hdfc.com

Hdfc has deducted around 25, 000 on 18th nov 2017 for no reason and when i raised a complaint they said it would take 15 working days to get it back.
15 working days?! Really,??!
My balance is negative in my account. How am i supposed to pay my bills, and all that because of their bad technical issue.
This is totally frustrating. I need my money back in two days maximum, cannot wait more

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Dec 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 22, 2017

Updated by Dikshita Hazarika On contacting your HDFC team regarding my 25k, they say i have to fill up a form and submit it in the bank. This is Insane. Why would i waste my time outflanking HDFC Banks with forms when it is none of my mistake. I need a quick response, as a lot of amount is being claimed for no valid reason.
Also, it is been said a time of 15 days is needed to solve this. I need my entire money at the earliest possible. 15 days is way too long.
Please respond fast

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1. Your account or card details 2. Your registered mobile number 3. Complete details of issue 4. Transaction details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance