[Resolved] HDFC Bank — deducted amount from balance without permission for demat account
K
kanaiya k.patel
from Delhi, Delhi
Oct 14, 2017
Address: Gandhinagar, Gujarat
My name is kanaiya patel. I have seen that 800/- rs is deducted from my hdfc salary account. That is for depository services but i am not using demat account of hdfc security. Bank has provided free account with salary account but i hadn't use it till now. Even till now, i haven't log in it also. Bank has charged 800/- rs of amt fir the same. I don't want still service provider gice it on free of cost and after start to take charge for it. If someone is not using service that means the person doesn't want this service. The service provider has responsibility to block or close account. But they can't charge any amt without informing to customer. Regards, kanaiya [protected] /k. K. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Nov 15, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2017
HDFC Bank Customer Care's response Dear Customer,
I request you to share your account no., charge details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance
Verified Support
Oct 15, 2017
HDFC Bank Customer Care's response Dear Customer,
I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment