HDFC Bank — Deducting money from my account for no reason

Address: HDFC bank Manish Nagar Nagpur

There's a huge deduction from my account in last 7-8 months showing Mirevenue hold through GEFU. When asked they said there's an outstanding amount for your account and they are still doing the same every month. Around 2k has been debited every moth from my account. What kind of outstanding amount they are taking about. It doesn't even shoe in the bank statement. They're literally looting people with this trick. Kindly help.
My account number is [protected]
IFSC code HDFC0003632

Please take an appropriate action as they're not providing any reason or proof of what outstanding amount they are talking about.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that there is a outstanding charges [AQB charges..] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges, we request you to visit your account branch.

-Zubin
HDFC Bank Customer Assistance
Aug 29, 2020
Updated by Abhay Dhabarde
WHAT OUTSTANDING CHARGES????? I don't have any LOAN going with HDFC. Stop this ###. What is this AQB chanrges that you are taking since last 7-8 months.
 
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