HDFC Bank — deducting money without any information for sms (inst-alert chg inc gst, hdfc )

Address: Hyderabad, Andhra Pradesh, 500040

Hello,
HDFC bank is deducting money with out even informing the customer

INST-ALERT CHG INC GST, HDFC Bank is charging and deducting 17.70/- in each quarter.. Would like to know the reason for deduction. And there is no intimation or justification from HDFC bank when discussed to HDFC support center.

This is not the first time multiple time they have deducting money from account with out even informing
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