[Resolved] HDFC Bank — deduction of 900 rs without my permission.

Surendra Singh Bhadauria

from Meerut, Uttar Pradesh

Feb 7, 2018

Address: 282002

My registered mobile number with bank is [protected]. I got a new credit card on 6 feb 18. Rupees 900 deducted for hegic shield. I had used icici credit card in past but they call first and ask for credit card protection plan. Hdfc bank is deducting money without asking customer. A new customer get a shock after such deduction by bank. I called to customer care and they gave me the number of hdfc ergo customer care. Why should i call hdfc ergo. Highly disappointing behaviour by hdfc.

Was this information helpful?

No (0)

Yes (0)

Mar 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, registered contact details and the charges details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance