[Resolved] HDFC Bank — deduction of amount in credit card without my knowledge by activating one assist mfee insurance

[Resolved] HDFC Bank — deduction of amount in credit card without my knowledge by activating one assist mfee insurance

A Aroonkumar Aug 18, 2020

I am arun kumar selvaraj. Last july 14th 2020 rs.2599/- has been deducted from my credit card without my knowledge by activating one assist mfee insurance. They converted that in to smart emi and deducted rs.100 as charge and everymonth emi amount has been added in a statement. So please take action on this and cancel the insurance and refund my amount in a credit card balance. My mobile number is [protected] +1 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 HDFC Bank Customer Care's response Dear Customer, We understand from your post that your query pertains to One Assist program enrolled on your card account. We request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@oneassist.in -Nadia HDFC Bank Customer Assistance
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 19, 2020

Dear Arun, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.