[Resolved] HDFC Bank — Deduction of money from HDFC account by convert it to savings without approval

DinEsh RaZput

from Nangal, Punjab

May 16, 2017

Address: 201304

Dear Sir/Madam

I have left my last employment about a year ago and at that time I have my HDFC salary account No. -[protected]. But after that I am not using my account but suddenly I start getting messages that you deduct the money to minus and convert salary account to savings without any prior information and approval from me.

Kindly close my salary account as I am not interested in your savings account.

Thanks and Regards
Dinesh Kumar
[protected]

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Jun 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 16, 2017

Updated by DinEsh RaZput Poor response from customer care and they are suggesting nothing.

Verified Support

May 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance