[Resolved]  HDFC Bank — deduction of money/mirevenue

Hi, i have got my salary account in hdfc bank and they have deducted 581 rs from my account as a mirevenue hold, because i withdrew money from other bank's atm.
Now we all know it's a tough time, and lockdown period. And there is no hdfc atm in one km radius from my home.
So we can not roam freely.

Now, as a responsible citizen, what do you expect? Should i find hdfc bank, or should i use the nearest atm?

I used nearest atm for my needs. And i am sure if lockdown extends, i have to do it again.
There is no choice i have.

In short i request you to please return my money. It's not like i did it willingly, it was an emergency for me.

Please consider my complaint/request.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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