[Resolved] HDFC Bank — Deduction of my account balance

sai sompag

Jun 11, 2020

Address: Mumbai colaba

Dear sir/madam,

I sai kumar a/c - [protected] ifsc - hdfc0000085. I here to complaint you about the deduction of my 956.15rs from account balance which was kept on hold by (Gefu) on 22 may 2020. From past 15 days i m trying to call the customer service but it's useless nothing is helpfull the call couldn't connect the customer care personal. And just tell me the reason y did the (Gefu) kept my amount on hold nd now it's showing 0.00rs on hold so we're did the amount and were the proper details of this deducted amount.
I need a reply or call from customer personal as soon as possible.
Thank you.

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2020

HDFC Bank Customer Care's response Dear Customer,

Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance