[Resolved] HDFC Bank — deduction of rs.885/- as depositary charges

Sanjeet Jitendra Bhatkar

Aug 18, 2020

Address: Mumbai

Hi,
I'm holding savings account in hdfc bank for past 6 years, and this is the second time they have deducted unnecessary charges of inr 885/- as depositary charges. I have never used their demat service for a single time still this has happened for 2nd time. Please help in this matter as due to covid situation even their customer helpline is not responding.

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Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and our official will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may, therefore, be some delay in responding to your queries and complaints via PhoneBanking, email support, and social media channels. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

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Comments

KRISHNA SATYA

Aug 21, 2020

The Bank has charged me Rs 885.80 for Depository charges on Demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side.now again they charged beyond from that charges.i already put the mail to demat closer they did not closed my account till now that to my how much i had overall charges all they deducted .now please close my demat account i don't need
for ever .Reference Number as provided by the bank.