[Resolved]  HDFC Bank — deduction of the amount

Address: Noida sector 63 hdfc bank C/25 steller it park

Ad hoc statement charge ₹118 for date[protected] have been deducted on 04/05/2020 from my hdfc salary account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

So i need clarification from bank or reverse my ₹118 to my account.
Withdrawal - 118.00 rs

Ref no.- mir[protected]
Narration - adhoc stmtchgs incl gst 210420- mir[protected]
Value date - 04/05/2020
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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