[Resolved] HDFC Bank — deductions

hazra suman

from Chennai, Tamil Nadu

Aug 23, 2017

Address: Kolkata, West Bengal, 700047

Bank has deducted money from my account as per below details
12 aug 2017 - inter-brn cash chg incl gst 200717 - mir[protected] mir[protected] 12 aug 2017 rs. 1, 858.50
I believe this is towards interbank cash transaction charges but before transacting i asked the concerned bank manager for any additional charges are there or not. On his confirmation that no charges are there i did some cash transaction.
I need the money back
And also bank should have knowledgeable persons at branches having full information about all charges.

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Sep 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance