[Resolved]  HDFC Bank — delay in hdfc bank fastag delivery

Address: N202 JAde REsidency Wagholi Pune 412207

I applied for hdfc bank fastag on 21 may 2020 and my wallet got created on 28th may 2020 but still i am waiting for my fastag delivery.

I choose hdfc bank fastag because of my trust in hdfc brand but unfortunately as a customer i am loosing faith in the brand because of this tremendous delay.

I tried to call 6-7 times on your customer care but every time either i am getting excuses like system not working or having huge pendency of month march.

If this is the situation then why is it not supposed to inform customers initially at the time of signing up.

Kindly cancel my request and refund the full amount of 500 inr deducted from my hdfc bank saving account.

My application ref no. Hfr01567684

Mobile no. [protected]

Note: please resolved the same in 48 hour else i am going to launch complaint against hdfc bank fastag in consumer forum and

Indian consumer complaint portal on the ground of false promise of delivery fastag within 7 working days.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
 
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