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[Resolved]  HDFC Bank — Delay in maturity payout

Address: 560076
Website: www.hdfclife.com

HDFC life is delaying my maturity payout with out any valid reason. When contacted at [protected]@hdfclife.com they keep asking for documents again and again same set of documents. Once they asked for documents and sent by me was accepted but no progress. When I asked for progress of my payout they ask for same set of documents again. It clearly shows they are holding public money intentionally. My maturity payout is on hold since Feb 2017.
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Aug 19, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
HDFC Life Customer Care's response Hi Krupa, regret the inconvenience caused. Kindly share the email interaction Id for us to track your details.
Verified Support
Jul 15, 2017
HDFC Life Customer Care's response Hi, kindly share the email interaction Id for us to track your details.
 
2 Comments

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Comments

Today when I asked for the status of payout, again I got email to send document. I lost count how many times they asked for documents and how many times I sent. Very funny matter is they acknowledge receipt of documents, when asked for status they again ask for same documents. How don't know how to deal with this type of Bank. Whoever reading this can you please suggest me. It is taking my time and effort and I am losing interest on my amount.

@HDFC Life Customer Care: I will send my registered email id to [protected]@hdfclife.com
Reply
Yes, HDFC LIFE is known for delaying maturity payouts by giving exactly the same reason to thousands of customers.
They think that by delaying, they would earn some extra interest on the corpus.
Also by delaying, they think customers would come to their office and then they would try to sell policies with your payout funds!
Shame on HDFC Life.
Reply

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