[Resolved] HDFC Bank — Delay in processing jumbo loan

Sayantan Mukherjee

from Kolkata, West Bengal

Apr 17, 2017

Address: Kolkata, West Bengal, 700060

I called Hdfc customer care on13/4/17 and the customer care executive probably name chaman, offered me a jumbo loan of 75000 and also i availed the Hdfc urgo. The loan is still being processed due to bank holidays replied by customer executives but the urgo insurance policy is activated very early. So the question arises does insurance workers work on holidays alsoand bank employees are not? As I was told i will receive the courier information within 2days as I don't have a Hdfc savings account so a draft will reach within 3days but still no mail or SMS I have received yet.

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May 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance